Delivery & Returns

Delivery

Christmas Delivery times

For Wallpaper and fabric orders to arrive before Christmas, please order by 11am Thursday 17th December. With the extra delivery time some of our couriers are seeing currently, we feel this date will ensure Xmas delivery.

We will aim to get orders after this date running up to Xmas despatched and delivered within 1 - 2 days but can't guarantee.

Any order not delivered before Xmas should be delivered 4th / 5th January.

Coronavirus Delivery update:

Delivery is taking a few more days longer than usual currently. Also, we can't guarantee our next day service, this is taking around 1 - 3 working days at present. Apologies for any inconvenience.

Free standard delivery for all UK orders on all products

Wallpaper and Fabric:

Express delivery is available if ordered before 11am on these brands (currently 1 - 3 working days):

Harlequin
Sanderson
Morris and Co
Scion
Orla Kiely
Zoffany
Anthology

If the order is over £99 for the above brands, Express delivery is free, below £99 and the charge is £5.95

Delivery times for the rest of the brands is generally 2 - 3 working days from the time in which the order was placed, but please leave a few more days due to Covid 19.

Thibaut wallpaper is delivered direct from the manufacturers in America so can take 5 working days

All orders are sent with our trusted couriers and fully tracked.

Bedding:

Delivery is 4 - 6 working days

Rugs:

Delivery is 10 - 15 working days

Blinds & Curtains:

Delivery is 10 - 16 working days

Xmas Delivery: For Blind and curtain orders to arrive before Xmas, please order by 11am 18th November

Returns

Please return wallpaper items within 14 days for an exchange or refund.

Any faulty items can be returned within 28 days.

Wallpaper: Wallpaper rolls must be un-opened and in a re-saleable condition

Fabric: We are unable to accept returns of cut fabric as it has been cut bespoke for your order. Please order a sample if you are in any doubt on the fabric

Blind & curtains: We are unable to accept returns for bespoke made products as they have been made for your order

Rugs: Must be unopened and in re-saleable condition, There is a 20% re-stocking fee for rugs as they have to be returned by us to the warehouse in Holland

The customer is responsible for returning the unwanted goods at their own cost

Please send all returns to:

Fashion Wallpaper

66 Wellington Street

Stapleford

Nottingham

NG9 7BE