Delivery & Returns

Christmas Delivery dates

For the majority of brands for wallpaper and fabric,  orders must be received by 11am Monday 20th December for delivery before Christmas. Please get in touch with us for any further information

(Please note customer service staff will finish in the office on 23rd December, returning on Tuesday 4th January - We will be moitoring emails over this period for anything urgent)

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Coronavirus Delivery update:

Delivery is taking a few more days longer than usual currently. Also,  we can't guarantee our next day service, this is taking around 1 - 3 working days at present. Apologies for any inconvenience.

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Free standard delivery for all UK orders on all products

Wallpaper and Fabric:

Express delivery is available if ordered before 11am on these brands (currently 1 - 3 working days): 

• Harlequin
• Sanderson
• Morris and Co
• Scion
• Orla Kiely
• Zoffany
• Anthology

If the order is over £99 for the above brands, Express delivery is free, below £99 and the charge is £5.95

Delivery times for the rest of the brands is generally 2 - 3 working days from the time in which the order was placed, but please leave a few more days due to Covid 19.

Wallpaper brands with longer delivery (shown on the product pages)

- Thibaut wallpaper is delivered direct from the manufacturers in America so can take 4 - 7  working days

- Borastapeter: up to 5 working days

- Engblad: up to 5 working days

- Coordonne: 10 - 17 Working days

- Sandberg: 3 - 6 Working days

All orders are sent with our trusted couriers and fully tracked.

Paint:

1 - 3 Working days for most brands

Delivery time for Earthborn paint is between 2 - 6 working days. 

Bedding:

Delivery is 4 - 6 working days

Rugs:

Delivery is 10 - 15 working days

Blinds & Curtains:

Christmas Cut off times:

For delivery before Xmas, please order your blinds or curtains before 1st December

Delivery is 10 - 16 working days

Returns

Please return wallpaper items within 14 days for an exchange or refund.

Any faulty items can be returned within 28 days.

Wallpaper:  Wallpaper rolls must be un-opened and in a re-saleable condition

Fabric:  We are unable to accept returns of cut fabric as it has been cut bespoke for your order. Please order a sample if you are in any doubt on the fabric

Blind & curtains: We are unable to accept returns for bespoke made products as they have been made for your order

Rugs: Must be unopened and in re-saleable condition, There is a 20% re-stocking fee for rugs as they have to be returned by us to the warehouse in Holland

Paint: We are unable to accept returns of paint due to the paint being mixed specifically for the order

The customer is responsible for returning the unwanted goods at their own cost

Please send all returns to:

Fashion Wallpaper

66 Wellington Street

Stapleford

Nottingham

NG9 7BE